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Making your Visit Pleasurable
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Service - When purchasing products from www.Stormtrooper-Costumes.com - The Stormtrooper Shop, we aim to provide a pleasurable and memorable experience. All our products are brand new, unless stated otherwise.
On completing your payment, we will immediately begin processing your order and will endeavour to dispatch within 24 to 48 hours. Please check the delivery times within the main product description of each product.
We ship all items Fast, First Class Post and Airmail Worldwide and always ensure your items are packaged securely, clearly addressed and marked with fragile stickers. We are experts in shipping items all over the world.
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Trust - Timeless effort is applied to ensure your personal information including credit or debit card details are secure.
www.Stormtrooper-Costumes.com - The Stormtrooper Shop uses Google Checkout and PayPal professional merchant services to manage your payments, ensuring the best available security with the world's leading online payments providers.
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Products and Prices - www.Stormtrooper-Costumes.com - The Stormtrooper Shop endeavour to provide the best quality products at the cheapest possible prices.
We regularly price check our stock against the best and latest Stormtrooper collector buying guides, websites, retailers and Ebay, to ensure we are the most competitive in the Galaxy.
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Returns - It is important to www.Stormtrooper-Costumes.com - The Stormtrooper Shop that you are 100% satisfied with your order. If you have any problems with your order, please contact us by email or phone, within 7 days of receipt of your order.
The purchased item must be returned in its original condition, once received we will offer you a replacement or full refund without delay.
(We do not refund postage and packing charges).
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Please find below a list of frequently asked questions by
our customers, we hope you find these helpful....
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Will I receive an order confirmation email?
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Yes, an order confirmation email will be sent to you as soon as you complete your purchase.
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Can I track my order once I have paid?
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We will send you an email with all the postal tracking details. Simply visit www.parcelforce.com and enter the Parcel Number we send you to track your order.
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Are my personal and payment details secure?
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We use Google Checkout and PayPal professional merchant services to manage your payments, ensuring the best available security with the worlds leading online payments providers.
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What payment types do you accept?
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We accept: all major international credit and debit cards and you have the choice of PayPal or Google checkouts to process your payment securely.
We also take orders and payments on the telephone. CONTACT
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When can I expect my order to arrive?
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We endeavour to dispatch all purchased items within 24 to 48 hours.
All items are dispatched First Class post or Airmail Worldwide. www.Stormtrooper-Costumes.com - The Stormtrooper Shop cannot take responsibility for delivery times after we have dispatched. Please check the delivery times within the main product description of each product.
NORMAL DELIVERY TIMES FROM DISPATCH
UK Only 1 Working Day,
EU - Europe Only 2-3 Working Days,
Rest of the World Only 3-5 Working Days
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What if I receive a damaged item or I receive an incorrect item?
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If you receive a damaged or incorrect item please email us right away by clicking HERE.
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In what currency can I pay?
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We display prices in UK £, Euro € and US $. Your final order will be charged in UK£. Please note prices in USD and Euro are estimates relating to the exchange rate for that day, your final payment may differ by a fraction.
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I have forgotten my password and am unable to log in?
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If you have forgotten your password, please click the Password Reminder link in the Customer Account area on the top right of the home page and follow the simple instructions. Alternatively please Click Here
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I still have an unanswered question?
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We would be happy to answer any questions you may have. Please email us by clicking HERE; we will endeavour to reply within 24 hours, if not immediately.
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Why open a Customer Account?
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The benefits of opening a Customer Account include saving time when placing an order and from time to time to receive the latest news on new products and services and events at The Stormtrooper Shop.
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Will buying one of your costumes get me into the 501st? |
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We have created a special page with information on this subject.
Please CLICK HERE >>>
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